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Contact

Get in touch

Email support@getstepflow.com for help, billing, a bug, or anything else. We aim to reply within a few business days.

To help us help you

  • About billing or Pro: the email address your account uses.
  • About a bug: what you did, what you expected, and your browser. A share link to the diagram helps most, if you are happy to send it.
  • About your data: say what you would like to see, correct or delete. See the privacy policy.

Cancelling Pro does not need an email: use Manage billing on the pricing page. For refunds, see the refund policy.

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